Privacy Policy | SplitRE

Keplify LLC ("we," "us," or "our") operates SplitRE at splitre.app and app.splitre.app (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to this policy.

1. Information we collect

Account information

When you create an account we collect your name, email address, brokerage name, and payment information (processed by Stripe — we never store card numbers).

Brokerage data you enter

Commission plans, agent names and splits, deal details (addresses, sale prices, GCI amounts), and QuickBooks sync logs are stored on your behalf. This is your data; we act as a processor, not a controller, of anything you enter about your agents and transactions.

Usage data

We collect server logs, feature usage patterns, and error reports to improve the Service. This data is aggregated and not linked to individual users where avoidable.

Cookies and local storage

We use strictly necessary cookies for session management and authentication. We do not use advertising cookies or third-party tracking pixels. Analytics (if enabled) use privacy-preserving, aggregate-only data.

2. How we use your information

To provide and maintain the Service
To process payments via Stripe
To sync deal data to QuickBooks Online on your instruction
To send transactional emails (deal confirmations, cap alerts, billing receipts) from [email protected]
To respond to support requests you send to [email protected]
To detect and prevent fraud or abuse
To improve the Service using aggregated, de-identified usage data

We do not use your data to train AI models. We do not sell, rent, or share your personal data or brokerage data with third parties for marketing purposes.

3. Third-party services

We use a limited number of trusted sub-processors:

Supabase — database hosting and authentication (data stored in the US)
Stripe — payment processing (subject to Stripe's Privacy Policy)
Resend — transactional email delivery
Cloudflare — CDN, DNS, and DDoS protection
Intuit QuickBooks Online — only accessed using your own OAuth credentials at your instruction

We do not share your data with these providers beyond what is necessary to operate the Service.

4. Data security

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We use row-level security in our database to ensure your brokerage data is fully isolated from other customers' data. Access to production systems is limited to authorized personnel.

Despite these measures, no system is perfectly secure. If you discover a security vulnerability, please report it to [email protected].

5. Data retention

We retain your data for as long as your account is active. If your account is cancelled or paused, your data is preserved for 30 days, after which it may be deleted. You may request immediate deletion by contacting us at [email protected]. You can export all your data at any time using the CSV export feature.

6. Your rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Export your data in a machine-readable format
Object to certain uses of your data

To exercise any of these rights, email us at [email protected]. We respond within 30 days.

7. Children's privacy

The Service is intended for business use by adults (18+). We do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, contact us at [email protected] and we will delete it promptly.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top and notify active subscribers by email at least 14 days before the changes take effect.

9. Contact

Keplify LLC
Incorporated in Delaware, USA
Email: [email protected]